To Students:

Payment

A deposit of $50 is required for bookings made more than 6 weeks before the course is due to start. The remainder of the fees is due no later than 6 weeks before the start of the course. Full payment is required at the time of booking for reservations made less than 6 weeks before the course is due to start.

If the remainder of the fees is not received 6 weeks before the course is due to start, ALL ABOUT LANGUAGES LLC may cancel the course (and accommodation) booked. The deposit is refundable for cancellations made at least 30 days before the start of the course. For cancellations made less than 30 days before the course start will be subject to cancellation fees.

Due to changes in currency rates, we may change our prices, if necessary. However, no change will be made to the price of a course once full payment has been made.

Charges are sometimes made for registration fees, course materials, examination fees and excursion/activity fees. Seasonal surcharges may also apply to certain courses or types of accommodation. Please see our price lists for details.

Methods of payment

PayPal

We accept payment through our website via PayPal. There is a 3% charge for this service.

Cheque

Cheques should be made payable to All About Languages LLC.

Bank Transfer

Please ensure that we receive the full amount required, free of bank charges, and please inform our offices once you have made a transfer.

Please contact us for or bank details.

Courses

Classes at our partner schools run from Monday to Friday, starting on Mondays (except when Monday is a public holiday). Classes usually last between 45 and 60 minutes and the exact lesson length is given on our website.

Every student, except complete beginners, will begin their course with a level assessment on the first Monday, after which they will be placed into a group suitable for their level.

Accommodation

Accommodation is usually allocated from the Sunday before a course starts until the Saturday after it finishes. Extra nights can be arranged according to availability and for an additional fee.

Shared apartments provide basic self-catering accommodation for students at the language school. Sometimes students will have the option of sharing with local people (this will be stated when applicable).

Studio Apartments are private, self-contained, fully-furnished apartments for one or two people.

Host Families are carefully chosen by our schools and can be a married couple or single person, with or without children. Families often offer the option of ‘Bed and Breakfast’ which means that breakfast is included in the price, half board (breakfast and dinner included) or full board (breakfast, lunch and dinner included).

School Residences can be big houses accommodating around 10-15 students or larger buildings housing hundreds of students. Residences often have a reception service and have catering facilities and other amenities, such as television rooms or internet cafes.

Twin rooms normally imply two students sharing a room, with two separate beds. Some schools only allow two students travelling together to share a room.

Please note that seasonal surcharges may apply to certain types of accommodation. They will be listed on the website.

Changes to bookings by the student

Students may, at the discretion of ALL ABOUT LANGUAGES LLC, change details of their reservation or postpone their start date, provided that ALL ABOUT LANGUAGES LLC receives written notice from the student at least 30 days before the start of the course. It is not possible to amend or postpone a course after the date on which a student is due to move into their accommodation or start their course.

There is no charge for changes and cancellations made more than 30 days before the start of the course.

Cancellation must be made in writing to the ALL ABOUT LANGUAGES LLC office. The day that notification is received in writing by the ALL ABOUT LANGUAGES LLC office is the official cancellation day and the cancellation provisions laid out below will apply.

If your cancellation occurs less than 30 days prior to your arrival, the following cancellation fees are invoiced on top of the total sum of the invoice:

– from 29 to 15 days prior to the departure 20% plus the deposit payment
– from 14 to 8 days prior to the departure 40% plus the deposit payment
– from 7 to 1 days prior to the departure 60% plus the deposit payment
– from the 1st day of your stay or in the case of an early return, no refund is granted.

If a new booking is made in place of the canceled course, ALL ABOUT LANGUAGES LLC may, at their sole discretion, withdraw certain cancellation charges.

Other changes to bookings

If a student is unable to attend the course they have reserved because they are found not to have the appropriate language level after completing the initial level test, we will offer an alternative course, or private lessons. The number of private lessons may be fewer than the group course booked.

ALL ABOUT LANGUAGES LLC endeavours to ensure that our students receive the service and products that they book. We cannot, however, take responsibility for disruptions to study holidays resulting from forces out of our control (such as earthquakes, other natural disasters, strikes, or the breakout of war), the fault of the student, or the actions of a third party (ALL ABOUT LANGUAGES LLC cannot accept responsibility for amendments to bookings, such as changes in arrangements for transport, tuition, accommodation, insurance or any other matters, where made by other parties).

Lessons lost as a result of the above causes will not be recovered or refunds given.

Missed lessons and activities

There will be no classes on public holidays. Therefore, if a public holiday falls on a day or days during which a student is attending a course, they can expect to not receive lessons on that day. We have tried to indicate in our price lists the days on which public holidays fall. However, the public holiday dates that we provide in our literature and websites are subject to alteration by national and local authorities and should only be used as a guide.

Lessons may be missed due to level testing and initiation activities on the first day of a course. In some schools, only the first lesson will be lost and in others a large part of the day may be dedicated to welcome activities. Lessons may also be lost at the end of a course due to evaluation tests.

There will be no recuperation or refund of classes missed for the above reasons, unless otherwise stated.

Activities and Excursions

Information about activities and excursions offered at our schools should only be used as a guide and not as an accurate list of events. Please contact us prior to booking if you require specific information about any of our activities.

Travel, Transfers and Visas

Our prices do not include flights or other transport to our schools. Students must make their own travel arrangements and are responsible for obtaining all necessary travel documents, such as a valid passport and visa. We will, of course, be pleased to provide students with detailed advice on the best route to our schools.

However, we do offer airport transfers in most locations, for an extra fee. We must receive full flight details at least 7 days before students are due to arrive in their country of choice.

ALL ABOUT LANGUAGES LLC will supply the necessary documentation for students to obtain a visa, but are not responsible for a Consular authority’s decision whether or not to issue a visa. It is the student’s responsibility to allow sufficient time to obtain a visa and they should check with the Consular authority regarding how long this is likely to take.

If a student is unable to attend a course due to being unable to obtain a visa, ALL ABOUT LANGUAGES LLC will normally refund any fees paid, provided that the student can prove that they have been denied the visa due to reasons not within their control (allowing enough time for the application and completing the application correctly are considered the responsibility of the student) and providing that ALL ABOUT LANGUAGES LLC are notified of this in writing no later than 2 weeks before the course is due to start. Otherwise, normal cancellation fees will apply.

If documentation is denied due to reasons within the student’s control (such as the student not possessing a valid passport, or other necessary documentation or not allowing sufficient time for the visa to be issued) the standard cancellation fees will apply.

Complaints

If students feel they have genuine reason for complaint, they should mention this to the school abroad and to ALL ABOUT LANGUAGES LLC as early as possible.

Our expectations

Students, and those accompanying students, are expected to behave in a courteous manner and to respect fellow students and staff at our schools. The illegal use of drugs, alcohol abuse and inconsiderate behaviour is considered unacceptable. ALL ABOUT LANGUAGES LLC reserves the right to withhold courses and school accommodation from any student violating school regulations or generally behaving in an offensive manner towards others. ALL ABOUT LANGUAGES LLC reserves the right to send home, without escort or refund, any participant violating the terms of this article. The return trip will be at the expense of the participant or their family.

Accuracy of information provided

Although every effort has been made to ensure that the information contained on our website is accurate, ALL ABOUT LANGUAGES LLC does not accept any responsibility for errors or emissions. We are dependent on the information supplied to us by our schools and the authorities abroad, who are at liberty to make changes at any time. We therefore ask that you discuss with us any details which are of particular importance to you before you make your booking.

If you have any questions regarding our Terms and Conditions, please do not hesitate to contact us at:

All About Languages LLC
3 Northland Lane
Aberdeen NJ, 07747

Tel: 1 (732) 331 – 5565
Fax: 1 (718) 356 – 0343

E-mail: info@allabout-languages.com

To Schools:

All payments made by schools for advertising are non-refundable under any circumstances.

Complaints

If schools feel they have genuine reason for complaint, they should mention this to ALL ABOUT LANGUAGES LLC as early as possible.

If you have any questions regarding our Terms and Conditions, please do not hesitate to contact us at:

All About Languages LLC
3 Northland Lane
Aberdeen NJ, 07747

Tel: 1 (732) 331 – 5565
Fax: 1 (718) 356 – 0343

E-mail: info@allabout-languages.com